Last updated: April 24, 2025
At Biotrexxa, we provide diagnostic services and consulting to support your health and wellness. We are committed to protecting your privacy and ensuring the security of your personal and health-related information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you engage with our services or visit our website.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and other details you provide when scheduling diagnostic services, consulting, or contacting us.
- Health Information: Medical history, diagnostic test results, or other health-related data you share for our services, handled with strict confidentiality.
- Usage Data: Information about your interaction with our website, such as IP address, browser type, and pages visited.
- Cookies: We use cookies to improve your experience and analyze site usage. You can manage cookie preferences in your browser.
2. How We Use Your Information
We use your information to:
- Deliver diagnostic services and personalized consulting.
- Communicate with you about appointments, results, or follow-ups.
- Improve our services and website functionality.
- Send health-related updates or promotions (with your consent).
- Comply with applicable healthcare regulations and legal obligations.
3. Sharing Your Information
We do not sell or share your personal or health information for marketing purposes. We may share data with:
- Service Providers: Trusted third parties, such as labs or IT providers, who assist in delivering our diagnostic and consulting services, bound by confidentiality agreements.
- Healthcare Partners: With your consent, we may share relevant health data with authorized medical professionals for your care.
- Legal Authorities: When required by law or to protect the safety of Biotrexxa, our clients, or the public.
4. Data Security
We use industry-standard encryption and security protocols to protect your personal and health information. While we strive to ensure data security, no online transmission is entirely risk-free.
5. Your Rights
You may have the right to:
- Access or correct your personal and health information.
- Request deletion of your data, subject to legal retention requirements.
- Opt-out of promotional communications.
- Restrict certain uses of your data, where applicable.
Contact us at [email protected] to exercise these rights.
6. Third-Party Links
Our website may link to external sites, such as partner labs or health resources. We are not responsible for their privacy practices and recommend reviewing their policies.
7. Changes to This Privacy Policy
We may update this policy to reflect changes in our services or regulations. Updates will be posted here with a revised "Last updated" date.
8. Contact Us
For questions or concerns about this Privacy Policy, please reach out:
Email: [email protected]
Address: No, 468, Sy Nom 11/4, Byrathi Bidarahalli hobli, Kothanur, Bangalore North, Bangalore - 560077, Karnataka